Terms and Conditions

The Mondy Man Fishing Charters operates subject to suitable weather conditions and a booking of 2 persons per trip.

When booking you should advise us of any medical conditions that may affect your safety aboard the boat.

Full payment is required in advance to secure your booking. A full refund may be obtained with a minimum 7 days notice or if we are forced to cancel due to bad weather or unforeseen circumstances.

It is your responsibility to ensure you obtain the correct fishing permit and carry it on the day. This can be in digital form on your phone. We will need to see the permit and also take a photograph of it and an item of personal identification such as a driver’s licence before departure.

Equipment lost/damaged due to negligence may be charged.

To meet our Health and Safety obligations and maintain a safe environment for all, please observe our no alcohol policy.

Privacy Policy

The Mondy Man Fishing Charters is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure, and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses, phone numbers, testimonials, and photographs.
This Personal Information is obtained in many ways including telephone calls, email, via our website www.themondyman.com, and from third parties. We don’t guarantee website links or policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing and promoting our services to you. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:
• Third parties where you consent to the use or disclosure; and
• Where required or authorised by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
We will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information, we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates

This Policy may change from time to time.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy please contact us via this website.